@MojangSupport Ticket 572082 was opened months ago and haven't heard anything back. I understand there is a delay, but could I just please get clarification on if 1. It's still open. 2. If my account could be reset back to the pre-merge email address so I can recover it myself.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
Jul 10, 2020 · 11:17 PM UTC