@MojangSupport can I get an estimated time of when my support email will be responded to? People say they’re still waiting after 3 months and I hope that won’t be the same case for me. No way y’all are backed up 3+ months.
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Replying to @pais_rich_bich
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP

Jul 10, 2020 · 9:44 PM UTC

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Replying to @MojangSupport
I’m starting to lose my patience though with seeing more and more people say stuff along the lines of “Hey I asked for help in February and no one has gotten back to me”, etc. can I get a real person on the phone because this is absolutely insane.