Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hi I have a problem, when I go to that character creator on my ps4, the cosmetics never load up even tho once I waited for 30+ minutes and nothing happened, I don’t know if this is only for me or everyone is having this problem?