Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hi, I've been having trouble connecting to my friends server ever since the 1.16.1 update on xbox one, I keep getting stuck on the screen that says locating server, it was working fine up until the update.