Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

My girlfriend bought Minecoins few days ago but has not received them yet. We want to know how you could help us to solve everything before the summer offers end, because the bot that answered us by mail said it would resolve us in weeks 😕