Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Mojang please sort the ps4 bedrock. The version doesn't work. I've spent many hours reinstalling the game because I'm stuck in the stupid loading screen. Once I'm on I have regular crashes and when I complain it takes TWO months to reply.