@MojangSupport ehi i recently installed minecraft again and after the login the website says that i don't own the game ( i bought it in 2015 and never had trouble of this genre) i need help pls :(
1
Replying to @xJohn_GG
When only the demo mode is accessible or it's asking you to pay again, this means that you're logging in with an account that doesn't contain a Minecraft profile/username or a copy of the game. please visit help.minecraft.net/hc/en-us/… for possible solutions. Thanks! ^AS

Jul 8, 2020 · 9:02 AM UTC

1
Replying to @MojangSupport
i have the mail with the purchase that i sended as a proof when i contacted mojang support (still no answer after 10 days)