Just a reminder - we will NEVER send you an email asking for your account information. If someone sends you an email saying that your account is being resold or you need to provide your TID, report it as phishing to your ISP and go on about your day.
120
88
4
1,020
1/2 Speaking of accounts, my son's account has been inaccessible for months. I literally get zero help from support upon filling out forms. His password suddenly stopped working, and instead of a password reset link provided like *any other company* …
2
1
Replying to @DevilWearsMAGA
I'm sorry for any delays in getting a response from us and for the trouble you were having with your son's account! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS

Jul 8, 2020 Β· 7:49 AM UTC

1
Replying to @MojangSupport
How soon? It has been months. It would probably just be easier for him to set up a new account, but I don't want to pay for it when it's not my/his fault the password doesn't work. I think I should be able to get a code or something to enable a free activation at this point.