Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
2,023
58
42
1,106
My Minecraft-Account is hacked and I can't log-in to my E-Mail. So there is no way to reset the password. I bought my Account like 5 years ago and it's (obviously) not possible to find the transaction-ID again.
1
3
Replying to @hertheon
I'm sorry to hear that happened! Please send us an email with any details you can remember about the account at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. ^AS

Jul 8, 2020 · 7:04 AM UTC

2
Replying to @MojangSupport
I already sent a ticket like a week ago but still no answer. Idk how long it takes on average but I guess I have to wait
1
1
Replying to @MojangSupport
I mean it's now nearly two weeks ago and I am still waiting for an answer.
2
1