Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

When we got the sale my viking pro will not let me go to the market place an it's been like that on all of my tablet s so I can't put my new world's on them please ask someone to fix