Just a reminder - we will NEVER send you an email asking for your account information. If someone sends you an email saying that your account is being resold or you need to provide your TID, report it as phishing to your ISP and go on about your day.
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I have been requesting a password reset for days, still haven't received one and still have not been able to play the game.
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Replying to @ofclzay
I'm sorry to hear that's happening! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS

Jul 7, 2020 · 11:07 AM UTC

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Replying to @MojangSupport @ofclzay
I've sent multiple requests through that form since February. All I get is an automated reply requesting a transaction ID. That isn't possible. I bought the game more than 4 years ago, and if I even knew what method I used to pay (I don't), I wouldn't have access to the trans ID.
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