@MojangSupport my son can’t get into Minecraft on PS4. It doesn’t get past Mojang screen. He’s worried if we delete it and reinstall, he’ll lost all his work on a world he’s been working on for ages. Help?
1
The problem you've described sounds like a temporary issue and should have been resolved now. Please try again, and email us at help.minecraft.net/hc/en-us/… if you're still having the same problem. ^RL
Jul 6, 2020 · 4:15 PM UTC