@MojangSupport Hey, I paused my realms subscription on July 1st but still got charged for it on the new billing cycle (July 3rd). It reactivated by itself. Is there anything you guys can do to help? Do you provide refunds? Cause I know for a fact I paused and cancelled it.
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Jul 6, 2020 · 12:26 PM UTC