Just a reminder - we will NEVER send you an email asking for your account information. If someone sends you an email saying that your account is being resold or you need to provide your TID, report it as phishing to your ISP and go on about your day.

Jul 2, 2020 · 6:55 PM UTC

120
88
4
1,020
Load newest
Replying to @MojangSupport
My kids put in the wrong email address to access Minecraft. Now we can't play on the game. Please help me
1
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @MojangSupport
I can't purchase minecraft as every time, it says I have a payment issue. I know its not my card because I've tired using a different card and it still hasn't worked. Any ideas?
1
1
I'm sorry to hear that happened! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS
1
Replying to @MojangSupport
ive lost access to my email and cant change it because i need to secure the email... which i cant
1
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Replying to @MojangSupport
Is there any news on if the “World Replace” feature of realms will work on switch. It just says error occurred immediately when I try to replace a realms world
1
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
Replying to @MojangSupport
Can you fix a glitch in survival that lets you get whatever you want
1
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RL
Load more