Just a reminder - we will NEVER send you an email asking for your account information. If someone sends you an email saying that your account is being resold or you need to provide your TID, report it as phishing to your ISP and go on about your day.

Jul 2, 2020 · 6:55 PM UTC

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Replying to @MojangSupport
Still stuck in this screen on ps4 😐💔💔!
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
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Replying to @MojangSupport
when i try to login on minecraft.net the login button is completely gray, and doesnt do anything when i click on it. is this temporary? if not then how do i fix it
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I'm sorry to hear that! It sounds like a temporary issue, so I would wait 30 minutes before logging in again and don't attempt to log in to any of our services. If you continue to have trouble, more info can be found here: help.minecraft.net/hc/en-us/…. ^AS
Replying to @MojangSupport
@MojangStatus @MojangSupport Hi I have a problem 2 days ago that does not allow me to start my minecraft account change the password and I saw the mail everything but nothing prevents me from logging in. I get the wrong email address or password. Have you forgotten the password?
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I'm sorry to hear that! It sounds like a temporary issue, so I would wait 30 minutes before logging in again and don't attempt to log in to any of our services. If you continue to have trouble, more info can be found here: help.minecraft.net/hc/en-us/…. ^AS
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Replying to @MojangSupport
Someone stole/hijacked my account and y'all haven't even helped me in the slightest
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
Replying to @MojangSupport
my account was hacked and I can't get in they completely stole my account and you aren't doing anything
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
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