Just a reminder - we will NEVER send you an email asking for your account information. If someone sends you an email saying that your account is being resold or you need to provide your TID, report it as phishing to your ISP and go on about your day.

Jul 2, 2020 · 6:55 PM UTC

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Replying to @MojangSupport
Bc you never responded to my ticket, a hacker managed to change my email associated with my account and now it's lost. Thanks.
Replying to @MojangSupport
Any reason why my reports on help.minecraft.net/hc disapear?
Replying to @MojangSupport
My minecraft account has been stolen and Mojang support has not solved my issue for months. Please help me get my account back.
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I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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