Hi @MojangSupport I know you're experiencing high levels of demand, but I haven't heard from you in aaaages! Would you be able to give me an update on 636549, pretty please?
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Replying to @wightexile
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! help.minecraft.net/twickets/…

Jul 2, 2020 · 9:16 AM UTC

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Replying to @MojangSupport
Thanks for the reply about 636549, but I opened the ticket nearly 2 months ago. Is your backlog really that long? Is the link you gave me supposed to do anything because all it does is take me back to the support site landing
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