Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hello mojang, I'm playing on the ps4 but everytime I open the game it gets stuck on the loading screen or on mojang studios. Please fix this! I haven't played the game for weeks now because of this!