Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Everytime we log in we are losing hours of progress from the previous day. What a brutal problem and it's been like this all week. Can you let us know when it's fixed. Cant waste time logging in until then.