@MojangSupport I paid for the Hero's pass for $9.99 after playing Minecraft Dungeons for a while. I restarted my computer and launched the game after ordering the Hero's pass.
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Jun 29, 2020 · 1:16 PM UTC