Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hello I have been in contact with support 3 times in the past 4 months and my issue has still not be resolved, every time it's close to being fixed they just stop responding. Would love a response from someone with the solution.