@MojangSupport Is there a way to track the progress of an open support ticket? I opened one over a month ago and I haven't heard anything back after responding to the automatic reply in the fashion described in the automatic email.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
Jun 25, 2020 · 8:37 PM UTC