@MojangSupport I have bought a realm which not even in my menu. I tried again and it said subscription (2) so cancelled that. The money has come out of my bank and still no realm.
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Replying to @A_Weird_Fox
Please check our FAQ at help.minecraft.net/hc/en-us/…. If you still require assistance with your Realm, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to describe the issue, provide the name of the Realm, and your Username/Gamertag. ^JS

Jun 25, 2020 · 8:58 AM UTC

1
Replying to @MojangSupport
There is no name of the realm as I was never given one even though I paid for it. I have sent an email with the ticket number xbox has given me yesterday