Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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I can't get signed in to our account. We paid May 18. I still see everything in the settings.
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Replying to @KarenGre2
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL

Jun 23, 2020 · 12:23 AM UTC

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