@MojangSupport please help, my Minecraft java account got hacked and my email won’t receive password resets from you guys, what should I do
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Replying to @Aqualogarithm8
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS

Jun 22, 2020 · 7:43 AM UTC

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Replying to @MojangSupport
I did reply to your email and sent an email and I haven’t received one back, I don’t know how to gain access to my transaction ID as my mom bought it before 2013 and we have switched cards and banks
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
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