Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hello, it's been 2 weeks now since I can't connect to my minecraft account (mojang edition). Of course I acted like as if I had forgotten my password and I asked for a password change by email, but I never receive anything. Would it be possible to help me? Thank you.