@MojangSupport @AskPS_UK Having spent a large part of yesterday trying to get my 8 year old set up to play his best friend on Minecraft (cross platform) we鈥檝e had no luck, despite speaking with Microsoft for over 1hr! How do we do this? It鈥檚 a nightmare! When he clicks to find...
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Replying to @djm_eightyone
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP

Jun 18, 2020 路 10:27 PM UTC

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Replying to @MojangSupport
I鈥檓 still waiting for a response. You鈥檝e either got a lot of complaints or you鈥檙e not dealing with them quickly enough?
Replying to @MojangSupport
@MojangSupport Ok. I鈥檝e waited 5 days for just a response from my email. Is this the norm? How am I supposed to solve a problem, when the company don鈥檛 even attempt to help? Can I have details for another way to deal with this? Thanks.