@MojangSupport Hi, I hadn't been on my minecraft (switch edition) in about 8 months, i fully updated it, went to check my owned texture packs and my @ChromaHills pack is showing as not purchased in the store and "missing" when I'm in game, images attached, thanks
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
Jun 18, 2020 · 3:04 PM UTC