@MojangSupport @AskPS_UK Having spent a large part of yesterday trying to get my 8 year old set up to play his best friend on Minecraft (cross platform) we’ve had no luck, despite speaking with Microsoft for over 1hr! How do we do this? It’s a nightmare! When he clicks to find...
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Replying to @djm_eightyone
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS

Jun 17, 2020 · 2:21 PM UTC

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Replying to @MojangSupport
Did this yesterday. How long do I have to wait for a response?
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@MojangSupport Seriously?? I’ve been trying to sort this out for 3 days now. Are you interested in helping or not?