Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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I’ve been trying to buy Minecraft Java all day long, but Mojang won’t process my credit card. There is nothing wrong on my end, but I keep getting an error message.
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Replying to @mcglover01
I'm sorry to hear that's happening! For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. Thanks! ^AS

Jun 16, 2020 · 6:42 AM UTC