Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

We've been waiting for weeks to get my son's account back and we have the transaction ID!! This is absurd! This should be a self-service issue when you can prove it's your account!🤬