@MojangSupport Dear Sirs, I have created a number of requests to refund my money for Minecraft payment which did not go through. I was charged twice, and still don't have the game - no answer from Mojang support for 2 months (!!). Could you please contact me on diantar@gmail.com
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Replying to @8000000
I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS

Jun 15, 2020 · 11:41 AM UTC

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Replying to @MojangSupport
Dear Mojang, it's been another 2 weeks on top of two months I am waiting for my money back.
Replying to @MojangSupport
It's been another two months without my money back. I am considering finding head of your customer service department on Linked in. Please contact me diantar@gmail.com