@MojangSupport I am unable to purchase an account/software for my child. It's telling me there's an issue with the credit card, but the info is correct, and I've tried multiple browsers. I need help!
1
Replying to @FanboyFactor
For technical help, please visit our Help site help.minecraft.net/hc/en-us. If you still need assistance, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JS

Jun 13, 2020 · 9:55 AM UTC

3
Replying to @MojangSupport
I need a phone # to actually speak to someone
Replying to @MojangSupport
I have not heard back? Is this how you do customer service? I need an answer ASAP
Replying to @MojangSupport
It's now almost been a week without a response This is unacceptable!