Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

I purchase $19.99 worth of minecoins on iPad and was charged but did not receive the minecoins.- should have been a total of 3500 coins. Please advise!