I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
It would be great if there was an indication how long it takes before an answer arrives. I have also been waiting for more than 2 weeks on an answer. I am trying to recover my old account from 2010. I included the transaction ID and mailed from the same account. Seems easy case
