Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hey, I see that you are very involved in fixing bugs, and a bug I have experienced with now fix on bedrock edition: dying or taking unknown damage in mid air. I have found out the game is glitching unexpectedly to where to someone else you may have fallen, but not to yourself.