Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hey Mojang, My username has been changed without my permission or know how of it, it was done pretty recently too, the 31st of last month, can i get assistance ?