Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!
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This has been a great wild goose chase but I would like my account back now. Ahaha jk jk... unless?
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Replying to @retired_fr
I'm sorry you're having trouble. If you haven't yet, please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help. Remember to attach your Transaction ID in your email to us, if possible. Thanks! ^AS

Jun 4, 2020 · 6:45 AM UTC

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Replying to @MojangSupport
I have and you haven’t replied in weeks