@MojangSupport My boyfriend messaged you ages ago about not being able to sign in (think the account was compromised) with transaction ID and everything, but not heard anything back yet and he really wants to play Minecraft!
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Replying to @Supershadow_X
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP

Jun 3, 2020 · 7:30 PM UTC

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Replying to @MojangSupport
Is there any ETA on how long replies are taking? Just so we have a rough idea. The email was sent about 6 weeks ago now.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RL
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