Let's try that again without the NSFW images. @mojang dot support is not us, so if you receive an email from that address, please do not give out any personal info.

May 27, 2020 · 9:48 PM UTC

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Replying to @MojangSupport @Mojang
Plz fix in game freezing when going to our skin option. Keeps freezing 😑
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I'm sorry to hear that's happening! I would go ahead and report that here: bugs.mojang.com/secure/Dashb… so that the developers can see and look into it further. ^AS
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Replying to @MojangSupport @Mojang
hi, i'm brazilian and i don't know where i can ask, for help (i'm translating). They stole my password (I already recovered my account) but changed my nickname. I can't go back to the previous one for up to 30 days! How to help me?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
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Replying to @MojangSupport @Mojang
Hey myself along with others haven't been able to get unto their realms. Why am I paying for a service that you won't fix? I have the Java Edition btw.
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I'm sorry for any trouble you're having right now! It's currently a temporary issue we're looking into. I would check back in later on and keep an eye out on nitter.vloup.ch/MojangStatus for any possible updates. Thanks for your patience! ^AS
Replying to @MojangSupport @Mojang
Hi. I can't get into my account, I request a password reset and I don't get anything. I know I'm using the right email because I tried making a new account and it says the email is already in use. I've been trying to contact you guys for a month now.
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS
Replying to @MojangSupport @Mojang
I’m trying to purchase Minecraft for my pc but I’m hearing rumors of scam sites. I’m going to Minecraft.net but when I go to the home page it’s all in Russian. I’m scared of getting scammed and simply want to purchase Minecraft for my computer
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JS
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