Did you see an error about verifying game ownership when trying to play? This is being investigated and is close to a resolution. We'll let you know when it's fixed.

May 27, 2020 · 12:59 AM UTC

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Replying to @MojangSupport
Got this error and then when i finally was able to get in my character was gone and i had to restart from scratch
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Replying to @MojangSupport
My file got erased too. hope we don't have to restart all over again 🙃
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Replying to @MojangSupport
I finally got back into dungeons after 3 hours of waiting for it to let me in because of this bug, I finally get in and my character is gone... I’m trying to play on pc from the game pass and it’s disheartening to see my work disappear already 🥺 I was only level 27 but still!
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Replying to @MojangSupport
@MojangSupport Hello, I uninstalled and installed again and lost my character and my items. I wonder how can I fix this? :c
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Replying to @MojangSupport
all my progress was deleted!! fix this please
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Replying to @MojangSupport
Where’s my game save...
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Replying to @MojangSupport
Yes I had this issue, I am not able to get in but my character is gone.
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Replying to @MojangSupport
Lol everyone complaining and I'm over here playing the game just fine
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Replying to @MojangSupport
When is Hero pass comming to PS4 since you waited 13 hours to release Minecraft Dungeons Hero Edition on PS Store. Those if us who wanted Hero Edition, but we're stuck with Standard need the Hero Pass to update to full Hero Edition Game. When will it be available on PS Store?
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Replying to @MojangSupport
Any update on this issue?
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