Did you see an error about verifying game ownership when trying to play? This is being investigated and is close to a resolution. We'll let you know when it's fixed.

May 27, 2020 · 12:59 AM UTC

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Replying to @MojangSupport
Today after years I decided finally to buy minecraft Java. Problem is that I created my account years ago but now I have no access to my old account email address and I want to get my nick back. Is there anything that you or I can do?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^TK
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Replying to @MojangSupport
So I guess this will never be fixed ?
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
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Replying to @MojangSupport
Any update on this topic? Everything works fine on our Xbox, but we get the ownership error when trying to play under my daughters XBL account on the PC. Have Game Pass Ultimate AND bought the game outright for Win10.
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
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Replying to @MojangSupport
I am getting this now, any way to mitigate?
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RL
Replying to @MojangSupport
Hey Uhhmm Mojang! i bought Minecraft dungeons and it still says Buy Now tf i just wasted money for a game who i still have to buy pls reply on how to fix it
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No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID from the purchase in your email to us. ^AS
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