Having trouble with your Hero Pass? help.minecraft.net/hc/en-us/…

May 26, 2020 · 9:43 AM UTC

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Replying to @MojangSupport
I bought Minecraft Dungeons for the PS4 physically, and my PS4 store will not allow me to purchase the Hero Pass because I “don’t own” the base game. I have the disc in my console right now, how do I fix this?
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Send us an email at help.minecraft.net/hc/en-us/… and we will assist. Please remember to attach your Gamertag. ^CD
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Replying to @MojangSupport
When will Hero Pass Add-On be available for PS4 in San Antonio Texas? Been trying all day to get it.
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Replying to @MojangSupport
Still waiting on PS4 Hero Pass. It's been 31 hours.
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Replying to @MojangSupport
Yes I got the pass no pet chicken on Xbox I need the chicken as chicken is life and fried chicken is my dinner
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Replying to @MojangSupport
Yeah. Why isn't it buyable on the US Playstation store?
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Replying to @MojangSupport
Yes. Many of us PS4 players bought the base game at launch because no other option was available. When will a game pass be placed on the store so we can upgrade and get all those sweet extras?
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Replying to @MojangSupport
How do I download hero edition on Minecraft dungeons if I wanted to upgrade from standard to hero because I already bought the standard edition and it’s showing nothing for a add on hero edition
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Replying to @MojangSupport
I have a problem I bought minecraft dungeon only that on release date I can not play because I get the written "buy now"
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