@MojangSupport we need help! We are locked out of our Minecraft account, we have tried resetting our password but we never receive the email to reset...help! We know we are putting in the correct email address. Have others been having trouble, too?
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we'll do our best to help you out. Remember to attach your Transaction ID in your email to us, if possible. ^AS
May 25, 2020 · 9:31 AM UTC
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