Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

Hello Mojang, i wanted to know why when i try to buy minecraft and I have introduced my paypal or creditcard(i tried with both) the button to buy just turns into a grey colour and does not do anything, thank you!