@MojangSupport my son tried to equip a new skin on Java edition but he got stuck on the verify your identity screen. It's been so long since we created the account for the Java edition that we no longer know the answers to the questions, and we don't have the email account. WTD?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP
May 23, 2020 · 8:03 PM UTC

