@MojangSupport My son saved his pocket money to buy mc java edition a few weeks back. It's never worked. I've emailed many times but have had no response. Now I've emailed requesting full refund but still being ignored. As well as upsetting my son you have a 10 year olds savings
1
Replying to @bressonmoment
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP

May 23, 2020 · 4:47 PM UTC

1
Replying to @MojangSupport
It's been over 2 weeks since my son gave you his pocket money! It's appalling