@MojangSupport hello, I wanted to buy Minecraft Java edition for my nephew, but during purchase I get this message: "ERROR PLACING ORDER" the bank authentication was successful. I wanted to buy a digital copy and redeem it on Amazon, but it says out of stock. can you help?
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Replying to @pcdevil
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^SP

May 22, 2020 · 10:30 PM UTC

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Replying to @MojangSupport
hello, i wrote on the support e-mail the very same day i contacted you, but no response since then. can you look into it?
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I'm sorry for any delays in getting a response from us! We're working to respond to your ticket as soon as we possibly can. Thanks for your patience! ^AS