Minecraft Support is experiencing extremely high volumes of requests right now and we're working 24/7 to get caught up. Do we have help? You bet, we just added forty new people to our team. Thanks for your patience, we're going as fast as we can to get them in and helping out!

I do have problems with my first purchase the game. My credit card bank have been charged but I don’t get any email from you and in web still asking me to buy again?? Can you pls check it for me?