@MojangSupport My daughter’s account was hacked over 9 days ago and we submitted a ticket (644849) requesting your help to restore her screen name—the hacker changed it to something awful and she won’t play using it. We haven’t heard anything — please help!
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^SP
May 21, 2020 · 9:51 PM UTC